Hear from Our Customers
You know that feeling when you walk into a room and everything just feels fresh? That’s what happens when carpets are truly clean – not just surface-level, but deep-down clean where allergens and odors actually hide.
Most homeowners vacuum regularly and think that’s enough. But here’s what you can’t see: dust mites, pet dander, and ground-in soil that builds up over months. Professional carpet cleaning removes what’s actually making your home feel less than fresh.
When we’re done, your carpets don’t just look better – they feel different under your feet. Colors come back. That musty smell disappears. And you can actually breathe easier knowing your family isn’t walking on months of accumulated allergens.
We’ve been serving Ashby families for over a decade, and there’s a reason customers keep calling us back. We’re not the cheapest option – and that’s intentional.
We use family-safe, eco-friendly products because we understand you have kids and pets who spend time on these floors. Our team doesn’t rush through jobs or cut corners. Every cleaning includes pre-treatment of high-traffic areas and careful attention to spots other companies miss.
As a local, family-run business, we know Ashby homeowners expect reliability and quality. That’s why we offer free estimates, flexible scheduling, and stand behind every job with our satisfaction guarantee.
First, we’ll walk through your home together to identify problem areas and discuss any specific concerns. No surprises – you’ll know exactly what we’re planning before we start.
Next comes pre-treatment of stains and high-traffic areas using our eco-friendly solutions. This breaks down the soil and spots that regular cleaning can’t handle. We then use professional-grade steam extraction equipment to deep clean every fiber, removing dirt, allergens, and odors from the carpet backing.
Finally, we’ll do a walkthrough with you to ensure everything meets your standards. Most carpets are dry within 2-4 hours, so you’re not dealing with soggy floors for days. You’ll receive care tips to help maintain that fresh-cleaned look longer.
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Every carpet cleaning service includes thorough vacuuming, pre-treatment of stains and high-traffic areas, and deep steam extraction using professional equipment. We move lighter furniture and replace it on protective pads to prevent damage.
In Ashby’s climate, carpets face unique challenges from seasonal mud, salt residue, and humidity changes. We adjust our cleaning methods based on your carpet’s fiber type and the specific soil conditions common to our area. This isn’t a one-size-fits-all approach.
You’ll also receive spot-cleaning guidance and maintenance tips specific to your carpet type. We want your investment to last, which is why we include protective treatments when beneficial and honest advice about when replacement might be more cost-effective than cleaning.
Most Ashby homeowners benefit from professional carpet cleaning every 12-18 months, though this varies based on foot traffic, pets, and lifestyle factors. High-traffic areas like entryways and family rooms may need attention more frequently, especially during mud season.
If you have pets or family members with allergies, you might consider cleaning every 8-12 months. Carpets in low-traffic bedrooms can often go 2 years between professional cleanings. The key is not waiting until carpets look dirty – by then, soil has already started breaking down carpet fibers.
We’ll give you an honest assessment during your free estimate about what frequency makes sense for your specific situation and budget.
Absolutely. We exclusively use eco-friendly, non-toxic cleaning solutions that are safe for your entire family, including children and pets. These products are just as effective as harsh chemicals but won’t leave behind residues that could irritate sensitive skin or respiratory systems.
Our cleaning solutions are biodegradable and won’t contribute to indoor air quality problems. Many traditional carpet cleaners use harsh detergents that can trigger allergies or asthma – we specifically chose our product line to avoid these issues.
Your family can safely walk on cleaned carpets as soon as they’re dry. No waiting periods or special ventilation requirements.
Most homes take 2-4 hours to clean thoroughly, depending on the square footage and soil level. We don’t rush – proper cleaning takes time to be effective. You can walk on carpets immediately after cleaning if needed, though we recommend waiting until they’re completely dry.
Drying time is typically 2-4 hours with good air circulation, though humidity and carpet thickness can affect this. We’ll provide specific guidance based on your home’s conditions and may suggest running fans or adjusting your thermostat to speed drying.
We schedule appointments with realistic time windows so you can plan your day accordingly. No showing up hours late or rushing through the job.
We can successfully treat most common household stains including pet accidents, wine spills, coffee, mud, grease, and food stains. However, success depends on several factors: how long the stain has been there, what type of carpet fiber you have, and whether previous cleaning attempts have set the stain.
Some stains, particularly those that have been heat-set by previous steam cleaning attempts or have been present for years, may be permanent. We’ll always give you an honest assessment during our initial inspection rather than making promises we can’t keep.
For the best results, call us as soon as possible after a spill occurs. Fresh stains are almost always removable, while old stains may require multiple treatments or might be beyond repair.
We move lighter furniture like chairs, end tables, and coffee tables as part of our standard service. For heavier pieces like sofas, dressers, and entertainment centers, we clean around them and can clean under them for an additional fee if requested.
We place protective pads under all furniture legs when we replace items to prevent moisture damage to both your furniture and carpets. Beds and very heavy furniture typically stay in place, but we’ll clean as close as possible and can discuss options if you need those areas addressed.
If you prefer to move furniture yourself before we arrive, that’s perfectly fine too. Just let us know your preference when scheduling so we can plan accordingly.
Carpet cleaning costs vary based on square footage, soil level, and specific treatments needed. Most Ashby homes range from $150-400 for whole-house cleaning, though we provide free estimates so you’ll know the exact cost before scheduling.
We price fairly and transparently – no hidden fees or surprise charges. Our pricing reflects the quality products we use and the time we take to do the job right. While we’re not the cheapest option, most customers find our thorough approach saves money long-term by extending carpet life.
Every estimate includes a walkthrough of your home and detailed explanation of what’s included. We’ll also point out any potential issues and discuss options that fit your budget.
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