Hear from Our Customers
You’ll walk into a room that feels completely different. The musty smell is gone. Those stubborn stains that made you cringe every time guests came over have disappeared. Your carpets feel soft underfoot again, not matted down from months of foot traffic.
This is what happens when you get real carpet cleaning, not just surface cleaning. Your Ball Square home deserves carpets that actually contribute to a healthier indoor environment, not ones that trap allergens and odors.
The difference is immediate and lasting. You’ll notice it the moment we finish, and you’ll still notice it weeks later when your carpets maintain that fresh, clean feeling.
We’ve been cleaning carpets in Ball Square and surrounding Somerville neighborhoods for over a decade. As a family-owned business, we understand what matters to families in this community – safe products, reliable service, and results that justify the investment.
Ball Square residents appreciate quality, and that’s exactly what we deliver. We’re the carpet cleaning company that shows up on time, uses eco-friendly products that won’t harm your children or pets, and actually removes stains instead of just moving them around.
Our reputation in this neighborhood speaks for itself. We’ve built lasting relationships with families who trust us in their homes year after year.
First, we inspect your carpets and identify problem areas – high-traffic zones, stains, pet areas, and spots that need special attention. We’re looking for what needs deep cleaning versus what needs targeted treatment.
Next comes pre-treatment. We apply eco-friendly solutions to break down embedded dirt, oils, and stains. This isn’t harsh chemical bombardment – it’s strategic preparation that makes the actual cleaning more effective.
Then we deep clean using professional-grade equipment that extracts dirt, allergens, and cleaning solution from deep within carpet fibers. Our truck-mounted system provides the suction power that rental machines simply can’t match.
Finally, we do a thorough walkthrough with you. If anything doesn’t meet your standards, we address it immediately. You don’t pay until you’re completely satisfied.
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Every carpet cleaning includes complete furniture moving, pre-treatment of stains and high-traffic areas, deep extraction cleaning, and post-cleaning inspection. We also include spot cleaning for any areas that need extra attention.
Ball Square homes often have unique challenges – pet odors from dog-walking routes through Nathan Tufts Park, food stains from the neighborhood’s famous breakfast spots, and general wear from the active lifestyle this community enjoys. We’ve seen it all and know how to handle each situation.
You’ll also get our 100% satisfaction guarantee. If you’re not happy with any aspect of the cleaning, we’ll return and re-clean those areas at no charge. We’ve been serving this neighborhood long enough to know that our reputation depends on every single job meeting your expectations.
Our eco-friendly approach means no harsh chemical residue that could affect your family’s health. The carpets will be safe for children and pets as soon as they’re dry.
Most Ball Square homes take 2-4 hours depending on the square footage and carpet condition. We work efficiently but never rush the process.
The actual cleaning time depends on several factors: how many rooms, the level of soiling, and whether we need to move furniture. We always give you an accurate time estimate when we provide your free quote.
We schedule appointments with buffer time so you’re never waiting around wondering when we’ll finish. Most customers are surprised how quickly we work while still being thorough.
We use hot water extraction, also called steam cleaning, which is the method recommended by most carpet manufacturers. This provides the deepest clean and removes the most allergens and embedded dirt.
Our truck-mounted system heats water to the optimal temperature and provides powerful suction that portable machines can’t match. The combination of hot water, eco-friendly cleaning solution, and professional extraction removes dirt from deep within carpet fibers.
This method is completely safe for all carpet types and won’t leave residue that attracts dirt later. Your carpets will stay cleaner longer compared to other cleaning methods.
Yes, we move all necessary furniture as part of our standard service. This includes sofas, chairs, coffee tables, and other moveable items so we can clean the entire carpet surface.
We place protective tabs under furniture legs to prevent any moisture damage while carpets dry. Heavy items like entertainment centers or bookcases are cleaned around, but we’ll clean under them if you move them beforehand.
Everything gets moved back to its original position once we’re finished. You don’t have to do any preparation work – we handle all the logistics of furniture moving and replacement.
Absolutely. We use only eco-friendly, non-toxic cleaning solutions that are safe for your entire family, including children and pets. These products are just as effective as harsh chemicals but without the health risks.
Our cleaning solutions are biodegradable and leave no harmful residue. Once your carpets are dry, they’re completely safe for normal use. Many Ball Square families choose us specifically because of our commitment to family-safe products.
We understand that in a community like Ball Square, where families are active and health-conscious, using safe products isn’t optional – it’s essential. That’s why we’ve built our entire process around eco-friendly solutions.
Most Ball Square homes benefit from professional carpet cleaning every 12-18 months, though high-traffic homes or those with pets may need cleaning every 6-12 months.
The frequency depends on several factors: foot traffic, whether you have pets, indoor air quality, and personal preferences. Homes with children who play on carpets regularly often choose more frequent cleaning for health reasons.
Regular professional cleaning extends carpet life significantly and maintains better indoor air quality. Many of our Ball Square customers schedule annual cleanings and find this keeps their carpets looking great year-round.
Our pricing is straightforward with no hidden fees. We charge per room with discounts for multiple rooms, and we always provide a free estimate before starting any work.
Pricing depends on room size, carpet condition, and any special treatments needed. We’re competitive with other professional services in the Ball Square area, but our focus is on providing exceptional value rather than being the cheapest option.
We believe in transparent pricing, which is why we offer free estimates. You’ll know exactly what the service costs before we begin, and there are never surprise charges or upsells you didn’t approve.
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